Q1: Why choose your company?

1.Own the professional production experience over 16 years.
2.Own the professional production capacity and separate quality inspection department
3.Own more than 15 designers who learned from New York, Paris and Italy.
4.OEM/ODM is welcomed. We support custom jewelry, custom package service.
5. All jewelry are nickel free, nead free and cadmium free.
6. 24 hours online service, treat every customer as our good friend and give you our factory price and nice quality products.

Q2: Can we customized our own logo on the products?

Yes, We can!
1.We can engrave the logo on products.
2.We can do your own logo on the product package.
3.We can customized buyer logo, size, material, packaging, OEM service.

Q3: How can we guarantee quality?

1.We have separate package and quality inspection department
2.All goods will be shipped before checking the quality and we will send pictures to you for checking.
3.More info please check the Returns&Exchange Policy.

Q4: What's your sample policy?

1.Our Model: wholesale price not including express delivery cost.
2. Your Model: wholesale price and model cost not including express cost.
3. Sample fees: Return all sample fee to your account when the mass order quantity more than 500 or 1000 pcs.
4.Sample Lead Time: our model is 6-12 days including shipping time; your model is 20-28 days including shipping time.

Q5: How do I pay for my purchase?

1.Accepted Payment Type: T/T ,Credit Card, PayPal, Western Union,Alibaba Payment Insurance.
2.Payment Terms: 30% Deposit and 70% Balance payment before shipping.

Q6: What’s your shipping ways and shipping time?

1.Delivery Terms: EXW, FOB, CIF and DDP.
2.Express Delivery Terms:
FEDEX: 4-6 days
USPS(only available for USA): 6-12 days
DHL: 4-6 days
UPS: 5-7 days
TNT: 5-8 days
3.More info please check the Shipping Policy.

Q7: How about your after-sale service?

1.When you received the package, if you found any quality problems for products, please take 3 different angle pictures and a video to us within 48 hours, we have professional workers will deal with the issue.
2.After our workers received the products issue feedback, we will supply the solutions to you within 3 work days.
3.More info please check the Returns&Exchange Policy.